Manager’s Guide to Motivating Employees
Description: This program is intended to help emerging and current leaders learn specific skills and techniques for creating a motivational environment.
Content:Objectives and overview
Introduction
Exercise 1: Can you motivate an employee? - Groups discuss if a manager can or cannot motivate an employee. Definition of motivation Why it is important
- Survey by the Public Agenda Forum:
- Less than one in four American workers is working at their full potential.
- Half of the workers surveyed said they did not put any effort into their jobs beyond what was required to hold it.
- 75% said they could be significantly more effective in their jobs than they are.
- 60% believe they don’t work as hard as they used to. 10 aspects of a motivational environment
- Physical environment
- Purpose
- Positive
- Fun
- Development
- Know them
- Reward
- Communication
- Hiring
- Manager is the Mirror
Exercise 2: Motivational environment assessment- each person completes a 25 point assessment and scores it in class The physical environment
- Clean
- Well lit
- Comfortable
- Well equipped
- Enough space
- Safe Purpose of the work- 8 Guidelines for helping employees understand the purpose of their work
- Job Description
- In writing
- Purpose
- Interrelation
- Mission/vision
- Team Mission
- Communication
- One on one
Exercise 3: Team Purpose- in pairs each person writes down the purpose of their team in a few sentences Positive environment Hiring the right people
- Multiple interviews with several people
- Cultural and competency fit
- Set expectations up front in interviews
- Human Resources involvement
- Always recruit
- The best they will be
- Knockout questions Keeping the right people Setting the expectations Modeling the behaviors
- Be enthusiastic
- Be honest
- Work hard
- Be ethical
- Be respectful
- Have fun
- Be willing to be wrong
- Stay calm
- Communicate frequently
- Support the company Development
- Each year growth is expected
- Not an optional activity
- Development is budgeted and a priority
- Each team member will have an IDP
- Plan developed by team member and manager
- Periodic development meetings
- Review every six months Knowing employees
- Each employees motivation is different
- Have to ask them
- Observe
- Distribution of work
- Acknowledging efforts
- Team Meetings
- Team outings
- Communication
Exercise 4: Do you know them? - Each person answers questions on paper about employees- most don’t know the answers. Reward
- Think strategically and plan for short mid and long term
- Team rewards
- Individual rewards
- What , how and when
- Maximizing the impact of the reward
- Plaques and trophies
- Money is short lived
- Reward available to all
- Give education as a reward
- Make sure they know Communicating the plans
- Orientation
- Meetings
- Annual Reviews
- Communication
- Repetition
- One on one
Exercise 5: Putting it all together – each person writes out a plan for communication
- Close
- Creation of action plans
- Discussion of action plans
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