Manager’s Guide to Motivating Employees

Description: This program is intended to help emerging and current leaders learn specific skills and techniques for creating a motivational environment.

Content:Objectives and overview


Exercise 1: Can you motivate an employee? - Groups discuss if a manager can or cannot motivate an employee. Definition of motivation Why it is important

  • Survey by the Public Agenda Forum:
  • Less than one in four American workers is working at their full potential.
  • Half of the workers surveyed said they did not put any effort into their jobs beyond what was required to hold it.
  • 75% said they could be significantly more effective in their jobs than they are.
  • 60% believe they don’t work as hard as they used to. 10 aspects of a motivational environment
  • Physical environment
  • Purpose
  • Positive
  • Fun
  • Development
  • Know them
  • Reward
  • Communication
  • Hiring
  • Manager is the Mirror

Exercise 2: Motivational environment assessment- each person completes a 25 point assessment and scores it in class The physical environment

  • Clean
  • Well lit
  • Comfortable
  • Well equipped
  • Enough space
  • Safe Purpose of the work- 8 Guidelines for helping employees understand the purpose of their work
  • Job Description
  • In writing
  • Purpose
  • Interrelation
  • Mission/vision
  • Team Mission
  • Communication
  • One on one

Exercise 3: Team Purpose- in pairs each person writes down the purpose of their team in a few sentences Positive environment Hiring the right people

  • Multiple interviews with several people
  • Cultural and competency fit
  • Set expectations up front in interviews
  • Human Resources involvement
  • Always recruit
  • The best they will be
  • Knockout questions Keeping the right people Setting the expectations Modeling the behaviors
  • Be enthusiastic
  • Be honest
  • Work hard
  • Be ethical
  • Be respectful
  • Have fun
  • Be willing to be wrong
  • Stay calm
  • Communicate frequently
  • Support the company Development
  • Each year growth is expected
  • Not an optional activity
  • Development is budgeted and a priority
  • Each team member will have an IDP
  • Plan developed by team member and manager
  • Periodic development meetings
  • Review every six months Knowing employees
  • Each employees motivation is different
  • Have to ask them
  • Observe
  • Distribution of work
  • Acknowledging efforts
  • Team Meetings
  • Team outings
  • Communication

Exercise 4: Do you know them? - Each person answers questions on paper about employees- most don’t know the answers. Reward

  • Think strategically and plan for short mid and long term
  • Team rewards
  • Individual rewards
  • What , how and when
  • Maximizing the impact of the reward
  • Plaques and trophies
  • Money is short lived
  • Reward available to all
  • Give education as a reward
  • Make sure they know Communicating the plans
  • Orientation
  • Meetings
  • Annual Reviews
  • Communication
  • Repetition
  • One on one

Exercise 5: Putting it all together – each person writes out a plan for communication

  • Close
  • Creation of action plans
  • Discussion of action plans