Listening Skills for Leaders:
Audience: Developing Leaders, Supervisors Managers, Directors
Running Time: 2-3 Hours
Description: This program is intended to help emerging and current leaders assess their listening skills and learn seven key elements of listening effectiveness.
Content:
- Objectives And Overview
- Introduction- The Bus Driver
- Exercise 1: The Best You Know
- Exercise 2: Qualities Of Best Listeners
- Why We Struggle With Listening
- Why Leaders Need To Listen
- Completion Of Listening Assessment
- Review Results
- 7 Areas Of Listening Effectiveness
- Exercise 3: The Office
- Tips And Tools For Each Area
- Close
- Creation Of Action Plans
- Discussion Of Action Plans
Available Resources:
- Facilitator’s Guide
- Learner’s Guide
- Listening Effectiveness Assessment
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