Listening Skills for Leaders:

Audience: Developing Leaders, Supervisors Managers, Directors

Running Time: 2-3 Hours

Description: This program is intended to help emerging and current leaders assess their listening skills and learn seven key elements of listening effectiveness.


  • Objectives And Overview
  • Introduction- The Bus Driver
  • Exercise 1: The Best You Know
  • Exercise 2: Qualities Of Best Listeners
  • Why We Struggle With Listening
  • Why Leaders Need To Listen
  • Completion Of Listening Assessment
  • Review Results
  • 7 Areas Of Listening Effectiveness
  • Exercise 3: The Office
  • Tips And Tools For Each Area
  • Close
  • Creation Of Action Plans
  • Discussion Of Action Plans

Available Resources:

  • Facilitator’s Guide
  • Learner’s Guide
  • Listening Effectiveness Assessment